Quality of Service Course description: Quality of Service (QoS) is a technology that counters the negative effects of congestion and queues in packet-switched networks. This technology becomes more and more important as traffic of real-time applications that can benefit from QoS forms a significant part of total network traffic. The course includes the general part that explores QoS parameters and methods of their providing. Other parts of the course covers QoS methods specific for different types of networks, such as LANs, IP networks, Frame Relay, and ATM. Course(s) to be taken before this course: Introduction to Networking and Introductory to the IP networks Chapters of the book on which this course can be based: Chapter 6 and 7; section ‘Quality of Service in LANs’ of Chapter 16; section ‘IP QoS of Chapter 20; Chapter 21 (except for the section ‘X.25 Networks’; Chapter 22 (except for the section ‘Network Management’)